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home | Persuasion
 

In the Mind of your Client

Mastering The Subtle Art of Getting Money in Motion

The ability to move a client forward in an decision making process is quite simply the highest paid skill in the world. The art form of tapping into a client's or prospect's Compelling Emotional Outcomes is an art that can be learned rather easily but takes years to master. In the financial services industry there is a huge problem.

Although most advisors, intuitively understand that purchasing decisions, like all buying decisions are predominantly emotional ones, the tools that we most often use are logical tools that attempt to logically prove that doing business with us is the right thing to do. While these tools (hypothetical illustrations, Monte Carlo Analysis, Ibbotson Charts) while powerful tools that definitely have their place--have a fatal flaw. They are not designed to tap into a client's emotion.

Sadly, instead these actually engages a part of our brain that is designed to thwart forward movement, add caution to the equation and literally apply the brakes to the decision making process.

The benefit of mastering the art of conversational influence is it allows you to more predictably move the conversation forward regardless of market conditions, other advisors, their perception of your institution or what the administration is saying today that is causing the market to go into the tank.

It will also pay you dividends regardless of whether you are speaking to your prospects or clients to give you more money, your bank partners to give your more mindshare, or your boss to give you a better territiory of larger portion of a departing advisors book.

These skills are the key to the kingdom.

The Whoosh Pattern Revealed
The Whoosh Pattern Revealed Understanding how and why we make the decisions that we do in one of the key ingredients to being able to lead clients and prospects to the decisions to which you would like to lead them and reframing limiting beliefs that often became solidified years ago. . . . keep reading
The Whoosh Pattern
The Whoosh Pattern Understanding how and why we make the decisions that we do in one of the key ingredients to being able to lead clients and prospects to the decisions to which you would like to lead them and reframing limiting beliefs that often became solidified years ago. . . . keep reading
The Ultimate Seminar Conversion Process
The Ultimate Seminar Conversion Process Getting people to your seminar is only part of the battle. Next, you must deliver a compelling message, finally get them to raise their hand and continue to engage. A room full of people that think you "gave a great speech" and not going to put any revenue on the books. This process is a fun engaging game that uses some subtle persuasion techniques to get the engaged and moving forward. This simple tool that takes just a extra minute at the end of your seminar can significantly increase you conversation. . . . keep reading
Make your Practice a Masterpiece
Make your Practice a Masterpiece A financial advisor meets a client who believed in a dentist so strongly that he actually made an appointment for her and within minutes of meeting him, she understands why. . . . keep reading
The Strategic Unconscious Rapport Formula Revealed-Part 2
The Strategic Unconscious Rapport Formula Revealed-Part 2 Part 2 of the article on Rapid Rapport generated an enormous amount of questions, most of them in the How-to category.  This article breaks down the step of the Strategic Unconscious Rapport Formula. We recommend that you read the SURF article first. . . . keep reading
Your Brain has been Seduced
Your Brain has been Seduced On one level we all know that investment decisions at the time that clients make them are mostly emotional (it is said that greed and fear are the two most contagious human emotions) yet most advisors use a very logical based sales process to "convince" prospects to do business with us . . . keep reading

Seeing the World Through the Mind of your Client
Seeing the World Through the Mind of your Client Very often the way the that we have been trained to engage the client is diametrically opposed to the way they like to be engaged. A quick view of the world from their side of the table can add an effectiveness layer to our results . . . keep reading
The Conversational Stack Revealed-Part 1
The Conversational Stack Revealed-Part 1 No conversation ever goes as scripted…one of the main reasons that scripts don't work. But here is a breakdown of an actual conversation that was taped. Bob's comments are in blue and were added later. This is one of the most powerful articles on how to significantly increase your skills as a persuader . . . keep reading
The Strategic Unconscious Rapport Formula Revealed-Part 1
The Strategic Unconscious Rapport Formula Revealed-Part 1 The article on Rapid Rapport generated an enormous amount of questions, most of them in the How-to category.  This article breaks down the step of the Strategic Unconscious Rapport Formula. We recommend that you read the SURF article first. . . . keep reading
Opening the Door to the Client's Mind
Opening the Door to the Client's Mind During Market Meltdowns often the client . . . keep reading
SURF Your Way to Rapid Rapport
Bob Cobb
SURF Your Way to Rapid Rapport The Path to Developing Deep Trust and Confidence with Prospects and Clients can be a long and arduous one or by using these techniques it can be achieved I the blink of an eye. . . . keep reading
The Conversational Stack Revealed-Part 2
The Conversational Stack Revealed-Part 2 Part 2 of no conversation ever goes as scripted…one of the main reasons that scripts don't work. But here is a breakdown of an actual conversation that was taped. Bob's comments are in blue and were added later. This is one of the most powerful articles on how to significantly increase your skills as a persuader . . . keep reading
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 TESTIMONIALS
"I decided to practice your Outcome Centered Selling techniques (Capture and Lead the Imagination) on some of my "dead leads," within the first week I had resurrected a lead that led to a $1,000,000 sale.  This stuff is unbelievable!"            
-Tony Bahu
First Liberty

"Unbelievably Invaluable tool", "Pays for itself", "You need to buy this book"  
-Jon L Bowles  
Citibank

Incredible information.  I'm overwhelmed with the positive response that my bankers have shown with your information.  I feel as if my relationship with my bankers have gone to the next level and they find me to be a much more valuable resource.  
-Angie Smith
SunTrust Securities

"Bob Cobb is an extraordinary coach. I have benefitted greatly from his dead on advice. His breadth of knowledge of sales and marketing amazes me. Everything that I have ever done with him has given me atleast a 10 to 1 return on my investment.  

-Todd B
Savannah Ga.

I've worked with Bob Cobb for five years. I have never met anyone with a more positive approach to business or life. Bob has never had a bad day in either. He has an infectious positive energy that has to be experienced to be believed. It is motivational just standing next to the guy.   
-Tom Alexander
Pres. Alexander Trading

"We have had six coaches and consultants speak to us this year (2004) and
your presentation is by far the most on the mark--with actionable ideas--
that we have seen."
Bob Garlow
SVP SunTrust Securities

"I love Bob's coaching and teaching style, it's all about implementing ideas and putting pen to paper instead of the typical coaching experience of just talking about great ideas!  Working with him has given me a powerful way to position myself with my centers of influence and partners...the impact has been HUGE!"

Jonathan Owenby -
SunTrust Securities

Click here for more rave reviews!