Mastering The Subtle Art of Getting Money in Motion
The ability to move a client forward in an decision making process is quite
simply the highest paid skill in the world. The art form of tapping into a
client's or prospect's Compelling Emotional Outcomes is an art that can be
learned rather easily but takes years to master. In the financial services
industry there is a huge problem.
Although most advisors, intuitively understand that purchasing decisions,
like all buying decisions are predominantly emotional ones, the tools that we
most often use are logical tools that attempt to logically prove that doing
business with us is the right thing to do. While these tools (hypothetical
illustrations, Monte Carlo Analysis, Ibbotson Charts) while powerful tools that
definitely have their place--have a fatal flaw. They are not designed to tap
into a client's emotion.
Sadly, instead these actually engages a part of our brain that is designed to
thwart forward movement, add caution to the equation and literally apply the
brakes to the decision making process.
The benefit of mastering the art of conversational influence is it allows you
to more predictably move the conversation forward regardless of market
conditions, other advisors, their perception of your institution or what the
administration is saying today that is causing the market to go into the
tank.
It will also pay you dividends regardless of whether you are speaking to your
prospects or clients to give you more money, your bank partners to give your
more mindshare, or your boss to give you a better territiory of larger portion
of a departing advisors book.
These skills are the key to the
kingdom.